These guys are top notch. Jeff and Bobby made the whole process of repairing our septic system easy and they were able to finish the project for less than they quoted us. Truly a superb contractor. I could not recommend them more highly.
Joey was early and helped to troubleshoot the access problem. He acted in a very professional manner and made sure the tank was completely cleared. Good job. Will definitely use Royal Flush again.
I WOULD GIVE ZERO STARS !! We had a tech out last week due to a "block" as he claimed to be in our septic lines. Here we are a week later on a Saturday and having major issues. Royal Flush claims to warranty their work for 30 days. We call to have someone come out today but told they are closed even though its states they are available 24 hours and emergency cases . Made a second call. Tech finally calls back. Husband explains the situation and says he paid for work and it was unsatisfactory. Tech automatically starts getting an attitude. Says they only cover their warranty Mon-Fri. Then says we can take our business elsewhere and call for a refund. Is this honestly how this business runs. Rude, unprofessional and not stand by their "warranty"? I highly recommend working with a company that cares for their clientele. Being business owners ourselves we would NEVER to this. We would be there in a flash.
The gentlemen were on-time, even a little early, and got right to the job. They were friendly, professional, and found the lid to my tank quickly and efficiently. I had no idea where it was or the orientation of my tank and they were able to figure it out easily. They cleaned up after themselves and completed the job quickly. They educated me as to the orientation of the tank and drain field so now I know where not to pave or plant! Thank you for great service!
My septic system was backing up. After calling several other companies, I was being told it would be a few days before they could make it out. I called Royal Flush late in the day on a Sunday. I received a call back within the hour. They were at my front door less than 12 hours later. Found my tank, got it uncovered and pumped out in less than an hour. Fast and super friendly. Steve and Tony are the best! Thanks Royal Flush!
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